Import megascans issue

Hi, it is my client’s issue.
When he import some of megascans objects, sometime popup the error window, could you check it?

QQ%E5%9B%BE%E7%89%8720190717081333

Hi @arc-taogmail-com,

Could your client send more information to [email protected]?
For instance, when does it happen, their computer specs, etc…