activation issue

Alex_Dobysh · December 18, 2018, 4:29am

Hi I,m having an issue when trying to activate transmutr. After typing the activation code it just get blank and nothing else happen.

merwan · December 18, 2018, 7:04am

Could you send us a short email to [email protected] so that we can further investigate your issue?

Alex_Dobysh · December 18, 2018, 7:20am

Thanks. I did.

nguyen-ngoc-phuc · May 13, 2019, 9:10am

Some client buy license from me have error like that any way for fixed ?

Thomas · May 13, 2019, 9:41am

Do you mean that the screen is blank only after entering the license key?
Or is it already blank just after installing Transmutr?

nguyen-ngoc-phuc · May 13, 2019, 9:46am

After install Transmutr white screen display, can do anything, they try install but can’t work .

Thomas · May 14, 2019, 3:27pm

Please have them try to install those two Windows packages and tell us if this fixes the issue?

Thomas · June 11, 2019, 8:34pm

We think we found the cause of the blank screen issue.
Please try this version and tell me if it works: http://files.getskatter.com/transmutr_setup_1.0.5.exe

mrwang · June 20, 2019, 2:41am

Hello bác Phúc =)) I can say Việt Namese =))