Browse Room Library Not Respond

RoomBox
1

While using the RoomBox plugin in SketchUp 2024, the library screen suddenly closed, and I can no longer access it. I uninstalled and reinstalled the plugin, but it didn’t fix the issue. The Edit Rooms and Select Rooms tools are working, but the Browse Room Library tool does not respond; nothing happens when I click on it. My system is running on Windows 10.

2

Do you have multiple monitors? Or was it the case in the past?

Please try this:

  • Close SketchUp
  • Go to C:\Users\USERNAME\AppData\Local\SketchUp\SketchUp 202X\SketchUp
  • Open PrivatePreferences.json with a text editor like Notepad
  • Remove these sections:
        "WebCommonDialog_roombox_library": {
            "Height": 696,
            "Left": 279,
            "Top": 356,
            "Width": 253
        },
        "WebCommonDialog_roombox_room_editor": {
            "Height": 578,
            "Left": 1220,
            "Top": 330,
            "Width": 600
        },

(The numbers will be different, but you need to remove the whole sections named “WebCommonDialog_roombox_library”, and “WebCommonDialog_roombox_room_editor”)

  • Save the file and close it
  • Open SketchUp, the Skatter window position should be reset to the default

Let me know if that works.