Can't save project after load transmutr file


#1

Hi i test transmutr but many times when i try download obj or fbx file (for examply this https://3dsky.org/3dmodels/show/palatka_3) and after that i put this to transmutr, make from this skp file i have problem with this files.

I have project then i import to him skp file (after transmutr) and when i want make “save” file then i recive error (incorupted file) and sketchup have bugs splat.

I try on 3 diferend computer, i use sketchup 2017 pro.

Maybe 1-2 files from 10 transmur’ed is ok other make me bugsplat when i want save project


#2

The crash with SketchUp 2017 is a known issue, we are trying to fix it.
In the meantime, we recommend you to upgrade to SketchUp 2018 or 2019, as the crash only happens in 2017.


#3

Thanks for info.