Failed renaming of log file

Transmutr Bug reports
1

I got the following error:
“Cannot load file: an error occurred while logging: an error occurred while logging: rotating_file_sink:failed renaming C:/Users/BFreeman/AppData/Roaming/Transmutr/Transmutr.log to C:/Users/BFreeman/AppData/Roaming/Transmutr/Transmutr.1.log: permission denied”
This happened after about a dozen individual conversions of different .obj files to Sketchup. When I attempted to drop the Tree_03.obj file I was working with, the program seemed to stall and not load. After a while I closed it out, intending to restart and try again… but I get this error now.
Brett.

2

Hi,
Can you try to delete those Transmutr.log and Transmutr.1.log files when Transmutr is not started to see if this solves the issue?

3

Hi Merwan,
That did the trick. One of the logs was 10MB (I had been doing a lot of plant conversions). Perhaps that was part of the issue?
Either way, it’s working alright now.

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