I just bought Transmutr Artist License but nothing happen

I just bought a Transmutr Artist License and the only thing I can see is the Paddle Checkout Page.
There is a circle on the screen and nothing happens since 30 mins.
Is it normal?


Hi @Pawel,

Did you receive an e-mail confirmation that your purchase succeeded?
On our side, I don’t see any purchases in the last hours so it looks like there’s an issue with Paddle.

Please contact them directly at [email protected] (we don’t have access to the payment details).

Hi @merwan
I will ask them for some help then.
We will stay in touch.

1 Like

I bought it by PayPal instead of Paddle and it works.
Thanks for your reply!

Great news :slight_smile: