License Max no. Seats Cant Reset

I previously purchased a license for Skatter and Transmutr a year or two ago but when i tried to activate transmutr on my new pc it said the max no of seats had been reached. I have tried to take it off my laptop but it says its not activated on their either? I didnt add it anywhere else. Can you please reset my license?
Thanks Neil

Hi Neil,

Can you please send an email to [email protected] with your license key?