Megascan Export Error

Transmutr Bug reports
1

Greetings,

Perhaps this is not a Transmutr Bug.
I cannot export assets 3d from Megascan Bridge 2020.

I have two error messages.
Error

Could Not Export Assets. Please Check Log For Details

✕

Error

Could Not Send Data Over Port 24981

Here are three last log lines:

message":“IM Path is: D:\Documents\Megascans Library\support\utils\image-magick”,“timestamp”:“2020-04-21T19:23:16.763Z”}
{“level”:“error”,“message”:“connect ECONNREFUSED 127.0.0.1:24981”,“timestamp”:“2020-04-21T19:23:17.302Z”}
{“level”:“error”,“message”:“Could not export assets. Please check log for details”,“timestamp”:“2020-04-21T19:23:17.309Z”}

Should it be any firewall issue?I have been using a company equipment with a strong security global protection.

Many thanks in advance.

2

Could be, indeed. Do you have an IT department that can assist you in allowing this port in the firewall? 127.0.0.1:24981

3

Thank you for your promot response.

Certainly I will request the intervention suggested.

Regards