I’m wondering why I continually required to activate Transmutr.
I purchased a license thru the Go Fund Me campaign. And it activates when i out in the license, but if I do not use the program for awhile and then attempt to use it, it requires me to enter license information again.
The connection is very stable so I do not believe I’m opening when the internet connection is disabled.
While I love Transmutr, I do use it infrequently, so it’s hard to gage the time between, but I would put it at a couple of months in between uses at the most. I think the message I get is that the trial period has expired and I need to install a license.
I can confirm this is the same for me. Was going to bring it up, just been quite busy and haven’t used them in a while. I prefer working offline for the most part and only go online when I need to. It is irritating having skatter or transmuter ask for a license every now and then.
We use a third-party system for the licensing of Transmutr and Skatter v2.
I thought licenses stayed activated forever. But looking more into it, it seems that there is a “grace period” of 30 days. If the server doesn’t receive any ping from your computer within this period, it considers the license to be deactivated.
I’m not 100% sure that this is what happens, though. It’s a bit unclear in their documentation.
Apparently I can extend this period on a per-license basis. If you send me your license keys in private, I can extend it and you’ll tell me in the future if the issue persists?