Skatter does not show grass library in Sketchup 2016

I´ve just started the 15 days trial for the program but when I click at the library button nothing comes up, just a white window with nothin inside… do you know what´s wrong?

Hi,

Does this apply to you? https://help.getskatter.com/faq#skatter-stopped-working-after-15-days

No, I haven´t tried to crack the program, I´ve launched the demo 15 minutes ago… And when I click the library I can´t load any of the default grasses because they don´t come up, as i said, is just a white window appearing.

Please reinstall Skatter and during the install, make sure “Content & Presets Library” is checked.