Skatter Will Not Load on OS X

Skatter 2.1.5
Sketchup 22.0.353
OSX 11.6

Hi There, I have a new version of Sketchup and just installed Skatter. It won’t load inside of Sketchup.

Please could you help me to fix this?

The error message is:

Unable to load Skatter: dlopen(/users/a-/library/application support/sketchup 2022/sketchup/plugins/skatter/core/Skatter.bundle, 9): no suitable image found. Did find:
/users/a-/library/application support/sketchup 2022/sketchup/plugins/skatter/core/Skatter.bundle: mach-o, but wrong architecture
/users/a-/library/application support/sketchup 2022/sketchup/plugins/skatter/core/Skatter.bundle: stat() failed with errno=25 - /users/a-/library/application support/sketchup 2022/sketchup/plugins/skatter/core/Skatter.bundle

After hitting “confirm” on the message above. Ruby console lists the following:

2022/sketchup/plugins/skatter/src/menu.rbe:46:in do_if_ready' /users/a-/library/application support/sketchup 2022/sketchup/plugins/skatter/src/menu.rbe:74:in block in module:Skatter
/users/a-/library/application support/sketchup 2022/sketchup/plugins/skatter/src/menu.rbe:28:in `block (2 levels) in create_command’


Im using Windows and
SU 21.1.299
VRay 5.20.04

Same issiue. Can not load to Vray. If I start a new file, it works. But If I take my model no chance. The skatter objekt are shown in the model (red) but will not be loaded ti Vray.

Best whishes


Hi @Skatter_nt
Are you using a recent Mac computer with a M1 processor? The error message indicates that it could be the case.

If so, Skatter does not support this architecture yet (see the latest release notes).

It should work on older versions of SketchUp though (2021 and older).
We don’t have an ETA yet for supporting Mac M1.

Thanks Merwan, copy this. Yes I am using an M1.

So you think that a 2021 version of Sketchup should be able to run Skatter on the same M1 machine?

Yes, it should work on SketchUp 2021. We have several users who switched back to 2021 and it seemed to work.

Hi, I have the same issue on macOS El Capitan 10.11.6 & SketchUp 2017, Skatter v2.1.5
Macbook Pro 15" 2,6 GHz Intel Core 2 Duo (early 2008)

These are the error messages:

1. - When click on Skatter icon:

Unable to load Skatter: dlopen(/users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/core/Skatter.bundle, 9): Symbol not found: __ZNSt19bad_optional_accessD1Ev
  Referenced from: /users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/core/Skatter.bundle
  Expected in: /usr/lib/libc++.1.dylib
 in /users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/core/Skatter.bundle - /users/oxer/library/application support/sketchup 2017/sketchup/plugins/skatter/core/Skatter.bundle 

2. - When click on Assets Manager icon:

Cannot unstage /users/user/library/application support/sketchup 2017/sketchup/plugins/3dbazaar/core/mac/SketchUpAPI.framework: Is a directory @ io_fread - /users/user/library/application support/sketchup 2017/sketchup/plugins/3dbazaar/core/mac/SketchUpAPI.framework

3. - When click on 3dbazaar icon:

Error: #<NameError: uninitialized constant Lindale::Skatter::AssetManager::Core>
/users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/src/asset_manager.rbe:28:in `check_loaded_asset'
/users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/src/asset_manager.rbe:23:in `ready?'
/users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/src/menu.rbe:46:in `do_if_ready'
/users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/src/menu.rbe:87:in `block in <module:Skatter>'
/users/user/library/application support/sketchup 2017/sketchup/plugins/skatter/src/menu.rbe:28:in `block (2 levels) in create_command'
SketchUp:1:in `call'

Hi @oxer

Unfortunately, it seems that this error happens because your version of MacOS is too old: the minimum supported version is MacOS 10.15 (see Skatter’s software requirements).

Ok, thanks for the info.