trouble whit textures in vray

I have a problem recently, when I import a proxy made in transmurt and import in to sketchup when I click in the button of render vray stay stock in building ligth cache and crash sketchup, I try to render whit override material and the escene is’t fine, so the trouble is transmurt something during the the convertion. I don’t have idea what I need to do. Help

Can you send us the files (skp, vrmesh, and texture files) at [email protected]?

EDIT: sorry I didn’t see that you already have sent an email.